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Passfort is now accessed through Moody's Maxsight™

Transform how you manage compliance, risk, and relationships throughout the customer lifecycle.

In today’s fast-moving business landscape, organizations face increasing pressure to meet complex regulatory requirements, prevent financial crime, and deliver seamless customer experiences.

Manual compliance processes—needed throughout the customer lifecycle—can be time-consuming, error-prone, and costly. Moody’s Maxsight™ can help you streamline customer lifecycle management (CLM), equipping you with the tools to manage risk and compliance more effectively.

Automate KYC and AML workflows, reduce risk, and streamline onboarding and monitoring—so you can focus on growing trusted customer relationships.

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Digital customer lifecycle management (CLM) for each stage of the journey

Create digital Know Your Customer (KYC) and Anti-Money Laundering (AML) workflows aligned with your risk policies. Integrate data checks and automate tasks to shift the operational burden from your team to the platform.

Accelerate manual processes and remediation tasks with workflows that engage compliance professionals where their expertise adds value—analysis, judgment, and decision-making.

Integrate Moody’s data, analytics, and AI-powered tools—along with other leading sources of information—to support team collaboration. Create a unified view of risk accessed via a single platform.

Escalate issues, generate performance reports, enhance customer experiences, and make informed, risk-based decisions.

Explore Maxsight™

Maxsight™

A single platform for onboarding and continuous monitoring

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Moody’s can configure the Maxsight™ platform to support your organization’s customer lifecycle management (CLM) strategy.

Reduce pain points, deliver greater efficiency, and streamline compliance activity throughout the customer journey.

  • Automate risk and compliance workflows
  • Integrate global data checks
  • Build dynamic risk profiles
  • Collaborate on cases and communicate with customers
  • Access analytics for continuous improvement
  • Reduce onboarding times

5 key features

Customer lifecycle management solution

Smart policies
Smart policies

Automate compliance workflows across different jurisdictions, products, or customer types. The platform is a SaaS solution that uses simple APIs to integrate Moody’s data sources and your existing back-office systems.

The low-to-no-code smart policy builder helps design workflows with drag-and-drop functionality. Update and test policies at any time to optimize performance.

Introduce manual checks and reviews where needed—bringing in professionals for high-value decisions.

  • Tailored compliance workflows
  • Maximize straight-through processing
  • Human input where it matters
  • Drive operational efficiency

Configure the platform to reflect your firm’s risk appetite. Build customer risk profiles and automate onboarding, customer due diligence (CDD) and enhanced due diligence (EDD), or offboarding based on risk scores.

Define risk thresholds, jurisdictions, and customer types. Adjust profiles and workflows dynamically.

Set timeframes for ongoing monitoring or adopt a perpetual KYC model.

  • Automate risk profiling
  • Make data-driven, risk-based decisions
  • Trigger workflows by risk level
  • Enable perpetual or periodic KYC
Risk engine
Risk engine
The portal
Portal

The portal acts as a compliance command center. Manage onboarding, monitoring, and casework. View workflow outcomes, receive updates and risk alerts, and access audit-ready reports related to tasks, actions, and outcomes.

  • Cloud-based platform, accessible anywhere
  • Full case management system
  • Internal and customer communication
  • Insights for audit and performance metrics

Access Moody's vast, global data estate as well as data through integrations with 25+ global providers.

Orchestrate a KYC and AML data ecosystem. Add or replace providers as needed.

Use webhooks to embed the platform into your other systems and maintain a single, unified view of customer data.

  • Flexible data provider management
  • One platform for many checks
  • Seamless back-office integration
Data checks
Data checks
Direct communication
Direct communication

Customer interactions and document collection can occur directly through custom forms within the platform.

Capture missing or additional data and dynamically link it to profiles using smart policies. Use this approach to help reduce friction, create better customer touchpoints, and seamless customer experiences.

  • Direct data collection
  • Smart Policy integration
  • Seamless onboarding
Explore Maxsight™

Managing emerging risks

VASP Crypto Risk

In today’s digital economy, financial institutions, crypto businesses, and governments face growing AML challenges at the intersection of fiat and digital assets.

Moody’s and Elliptic offer a joint solution for screening Virtual Asset Service Providers (VASPs). By combining Elliptic’s on-chain data with Moody’s off-chain insights, teams get a more comprehensive risk view of VASPs.

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Exploring forced labor risks in supply chains

As forced labor risks grow more complex, organizations can struggle with limited visibility into their supply chains.

Moody’s and the Rights Lab at the University of Nottingham developed the Forced Labor Risk Assessment, combining academic research with Moody’s technology to help organizations better identify and mitigate potential risks. 

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CLM case study

“The Moody’s team provided us with a systematic approach to onboarding our clients. By combining multiple manual processes into one workflow, we have created an efficient way to bring new clients onboard. The platform allows us to automate workflows and ongoing monitoring.”

Jeremiah Garza, COO, Longhorn Investment

Case studies
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Dedicated support and customer success

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We love customer feedback and take client satisfaction seriously.

Our Client Service team delivers fast, reliable assistance, while our Customer Success team works closely with you to align the platform with your evolving customer lifecycle management needs.

Stay informed, stay connected, and get the most from your configuration of the platform.

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Award-winning KYC solutions

KYC - Category winner
FinCrime - Category winner

Moody’s has been named category winner for Financial Crime Data in the Chartis RiskTech100, 2026.

KYC - Category winner
KYC - Category winner

Moody’s is proud to be recognized in the Chartis FCC50 category for KYC, reflecting our leadership in data, analytics, and compliance solutions.

Holistic Risk Platform – New category win
Holistic Risk Platform—New category win

Moody’s win in this new category recognizes our platform that integrates datasets to create a unified view of risk.

Holistic Risk Platform – New category win
KYC Data - Category leader

Take your compliance strategy further with Maxsight™

Moody's Maxsight™

From onboarding and due diligence to ongoing monitoring and remediation, Maxsight™ helps you streamline every stage of the customer lifecycle.

Get a holistic view of customer and third-party risk, automate workflows, and make faster, more confident decisions with dynamic insights.

Ready to transform your approach to customer lifecycle management?

Get in touch
Get in touch

Request a demo

We would love to show you what Moody's can do! Get a demo or alternatively, keep reading to discover more about how Moody's can help you.

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